Transcription QA

How do you perform transcription QA? Do you still have transcription in
house? If so, do you have an FTE that performs QA?

Thank you.



Sheila Schultz

Director of Medical Records

Wheeling Hospital

One Medical Park

Wheeling WV 26003

304-243-3695

ssschultz@wheelinghospital.org

Comments

  • edited May 2016
    Most transcriptionists work from home. Spvsr in transcription area performs QA checks on each employee each pay period.
    We have 14 transcriptionists.


    Norma Knipp, MSA, RHIA
    Manager, Health Information Department
    Privacy Officer
    North Kansas City Hospital
    2800 Clay Edwards Drive
    North Kansas City, MO 64116
    norma.knipp@nkch.org
    816-691-1590


  • edited May 2016
    For those not using Epic, a few providers still use dictation which is outsourced. I have only one transcription coordinator on site who requires minimal QA checks. I review a sample of reports every quarter.

    Rachel Reyes
    HIM Director
    Driscoll Children's Hospital
  • edited May 2016
    Hello Sheila and talkers,



    Most of our transcriptionists work from home. QA is performed on-site
    by a Senior Transcriptionist. A sample of reports from each
    transcriptionist are reviewed monthly. A quality rate of 98.0% is
    required. If the transcriptionist falls below 98.0%, his/her work is
    reviewed the following week until the threshold is met.



    Pamela Owens, RHIA
    Director, HIM/HIPAA Privacy Officer
    Hanover Hospital
    Hanover, PA 17331-2297
    Telephone: (717) 633-2050

    Fax: (717) 633-2265





  • edited May 2016

    Pam,

    What do you use as a guide for review to meet that percentage? Can you
    share?



    Tennille Schmitt, RHIT

    Director of Health Information Management

    Medical Staff Coordinator

    EJ Noble Hospital

    77 West Barney Street

    Gouverneur, NY 13642

    tschmitt@ejnoble.org

    (315) 535-9336 - phone

    (315) 535-9340 - fax



  • edited May 2016
    How many reports are in your sample?
    Thanks

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